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| Changes to your BT account.
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| Hello,
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We're changing our prices in January
From 4 January 2014, we're putting some of our prices up. Line rental will go up by just 3.5 per cent – from £15.45 to £15.99 a month. We're also making changes to some of our call, broadband and Sky Sports prices. You'll find all the details here.
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BT Answer 1571 and BT Privacy with Caller Display
In January, BT Answer 1571 is changing. You'll be able to keep more messages for longer and check them remotely. From 4 January 2014 this service will be £1.75 a month.
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If you have BT Privacy with Caller Display it will cost you £1.75 a month from 4 January 2014. But you can sign up and get BT Privacy with Caller Display free for a year (a new 12-month line rental contract applies).
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| Sign up for free BT Privacy with Caller Display and manage your calling features here.
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We're keeping our mobile charges the same for the third year running
We know people are calling mobiles more, so we're keeping the price of calling UK mobiles from your landline the same. That means you'll carry on getting the same mobile call rates as you do now.
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How to keep your bills down
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Save over 25% on your line rental by paying a year up front with Line Rental Saver.
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Save with Unlimited Anytime Calls. You get unlimited calls to UK* landlines and 0845/0870 numbers, and a discounted pence-per-minute rate to UK mobiles for £7 a month.
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Get BT Infinity and UK* weekend calls for £15 a month with our latest fibre optic
broadband deal. And you can get BT Sport for free.
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To get any of these deals you'll need to keep paying your existing BT line rental.
Free calls from your mobile with BT SmartTalk
From 4 January you can get 60 minutes of free mobile calls every month with the BT SmartTalk app. You will get these calls every month across 2014. You can save money on calls from your mobile to 0870, 0845, 0800 numbers, UK* landlines or mobiles. Sign up before 31 January 2014.
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| Find out more about the ways we can help you save.
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Thanks for choosing BT.
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Libby Barr
Director, BT Consumer | |
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Terms and conditions
*Calls of up to an hour to 01, 02 and 03 numbers, excluding the Channel Islands. Other exclusions apply.
1. BT Answer 1571: Opt-in required. Until 3 January 2014, a minimum call commitment applies. You must make two chargeable or inclusive calls a month (excludes calls made with Broadband Talk) or you will be charged £2.00 per month. From 4 January, this previously free service will cost £1.75 a month and the minimum call commitment will be removed.
2. BT Privacy with Caller Display: Opt-in required. Includes registration by BT on the Telephone Preference Scheme (TPS) and Caller Display. Until 3 January 2014, a minimum call commitment applies. You must make two chargeable or inclusive calls a month (excludes calls made with Broadband Talk) or you will be charged £2.00 per month. From 4 January, this previously free service will cost £1.75 a month and the minimum call commitment will be removed. Caller Display equipment required. Allow 28 days for activation of the TPS service. Terms apply.
3. Line Rental Saver: You can pay for your monthly line rental either by Direct Debit for £15.45 (rising to £15.99 on 4 January 2014) a month (standard line rental) or by paying £141 by credit/debit card for 12 months in advance (Line Rental Saver) which is equivalent to £11.75 a month. You'll need to pay any additional call charges by Direct Debit. You'll receive e-billing. Connection charges may apply and there's a 12-month minimum term for new connections. Exclusions and conditions apply.
4. Unlimited Anytime Calls: £7 a month plus BT line rental when signing up to a 12-month minimum term. Landline calls to UK mobiles will be charged at 6 pence per minute and you'll pay a 15p set-up fee for every chargeable call you make. You'll need to pay by Direct Debit. Terms apply.
5. BT Infinity 1: £15 a month for 12 months, then £18 a month. For new BT Infinity customers only that sign up for 12 months and pay BT line rental. Includes BT Infinity 1 with a 40GB usage limit, Unlimited UK* Weekend Calls and a BT Home Hub (unless BT has already provided you with a Hub or router). You'll need to pay by Direct Debit. There's a £30 activation fee. Not all lines in Infinity-enabled areas can support the Infinity service. Visit bt.com/infinity to see if your line can. Infinity requires a minimum line speed and computer specifications. Subject to availability and survey.
6. BT Sport: UK residential broadband customers only. BT Broadband customers can watch BT Sport online at home with a minimum line speed of 400kbps. To watch BT Sport online elsewhere you need 3G/4G/wi-fi (charges may apply). To watch BT Sport at btsport.com you need Microsoft Silverlight. The BT Sport app works on iPhone 3GS and above, iPad iOS 5.1.1 and above and selected Android devices with OS 4.1. A maximum of two devices may be used simultaneously. BT Sport is also available on the Sky Digital Satellite Platform or BT TV with Infinity for new and existing broadband customers who sign up for 12 months or have 12 months remaining on their contract; you'll need to keep renewing to get discounted BT Sport. Sport on BT TV requires a compatible box from BT. A fee of £49-£299 may apply. Sky box and active viewing card required. Excludes Multiroom. E-billing required. BT Sport is free for new and existing customers. Please check bt.com/sport for details.
7. BT SmartTalk: You'll need a BT home calling plan and an iPhone/Android smartphone connected to wi-fi or an internet connection. Use BT SmartTalk to access calls included as part of your calling plan, when using your smartphone. Five users per BT account. GMT time zone applies. International, Premium (09) and Personal (070) calls require an opt-in but are not included in this offer. Fair Use Policy applies. Excludes BT Basic. See bt.com/free60 for details. Terms apply. Offer ends 31 January 2014: 60 minutes of free calls per month throughout 2014 for BT SmartTalk customers. Each user (up to a maximum of 5) registered against your BT SmartTalk account will get the first 60 minutes of chargeable calls they make using the BT SmartTalk service free. Unused monthly allowance cannot be carried over to the following month or transferred between users on a single account. Value of free calls for each user will be shown on the account holder's bill and total value will be applied as a discount. BT reserves the right to end the offer at any time, including before the published end date.
The above deals are subject to availability, terms and prices may change during the contract period. See our terms and conditions at bt.com/terms
If this change means you want to end your service, you can do that by telling us within ten days of receipt of this email without needing to pay a charge for ending your contract early.
Please don't reply to this email – it's been automatically generated by our computer. If you need to get in touch, please use the contact links above. We sent this email to you from bt.athome@comm.bt.com because you are a BT customer.
Calls to 0871 cost a maximum of 10.2p per minute plus a 13.87p set-up fee (increasing to 14.76p on 4 January 2014); calls to 070 cost no more than 51p per minute, with a maximum set-up charge of 51p. See bt.com/personal/pricing
© British Telecommunications plc 2013. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000). All this information was correct 1 October 2013.
PHME 68473
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